Please note: At times, the quality of your fingerprints may cause the investigating entity to reject the prints supplied (i.e. unable to read, deficient or rejected). If this occurs, we will re-fingerprint you at no cost provided you produce the letter you received stating the reasons your prints were rejected. We will do everything possible to ensure your fingerprints are submitted clear and readable.
If you are eligible for a refund, please email your refund request to [email protected]
Our standard turnaround time to process a refund is 7-10 days from the date we have received your refund request. Refunds will be issued to the credit card used for booking the appointment. All cancellations are subject to a $1.00 credit card service fee. ScanManFL may also issue a refund check.
13000 Sawgrass Village Circle
Bldg 3, Ste 13
Ponte Vedra Beach, Florida 32082
Phone: 904-834-9626
Email: [email protected]
Our office will be closed on Wednesday, November 27th through Friday, November 29th in observance of Thanksgiving and to spend time with family out of state.